Mind in Croydon gains new Advocacy Performance Mark (QPM)
Mind in Croydon Advocacy services has been awarded the new Advocacy Quality Performance Mark (QPM) from the National Development Team for Inclusion (NDTi). The QPM is the UK’s only independent quality performance mark for organisations offering independent advocacy; an essential service for people who need support to express their needs and preferences.
To gain the QPM, independent advocacy providers have to undergo a rigorous self-assessment process and policy review. This is followed by a structured site visit for NDTi assessors to meet advocates and the people they support.
Rob Greig, Chief Executive at NDTi said:
“I would like to congratulate the whole team on a very well deserved award. There are golden threads running through all the work that Mind in Croydon advocacy does. Everyone understood the importance of confidentiality, diversity and safeguarding for clients. They are a really good example of how the QPM award recognises and promotes good policy and practice enabling all people to have their voices heard and live fulfilling independent lives.”