CLOSED – Job Vacancy

Charity Shop Retail Manager

  • From £18,182 to £19,695 per annum depending upon skills and abilities. A permanent contract is offered.
  • 36 hours per week in a rota with the two shop managers
  • Based at Addiscombe shop and Crystal Palace shop (the ‘Enterprise’ shop)

We are looking for a person with management experience in retail (ideally in a charity) and good interpersonal skills to be our Retail Manager. Working in a cluster model, you will staff each shop on a rota basis, relieving each shop manager at both sites. You will also supervise the shop managers spending a short time each week in the shop with them to discuss working practices, provide supervision etc.

You will have overall responsibility at our outlets (which we hope at some point to increase to 3) for maximising profits, devising policies and rotas, and ensuring consistency over the outlets towards customers and volunteers. You will increase donations and volunteer numbers and retention. You will be self motivated and reliable with the enthusiasm and commitment to ensure our retail success and to expand our retail operation. You will be responsible for providing a seamless service even during holidays and sickness leave, to keep both shops open Monday to Saturday 10.00 – 17.00.

In return we offer a competitive salary, 28 days holiday rising to 33 after 5 years, a contributory pension and other benefits as well as the opportunity to work for an award winning charity providing excellent services to those with mental health problems and their carers.

Click here to see the Job Description and Person Specification.

We strive to be an equal opportunities employer and welcome applicants from all groups. For an informal chat, speak to Cara Scott on 020 8668 2210 or e-mail

More information on our shops can be found here

Completed application forms to:

The HR Manager
Mind in Croydon
26 Pampisford Road
CR8 2NE.

Closing date 5pm on Monday 29th June 2015.