Universal Credit Advice Project

Mind in Croydon is now offering an advice service aimed around supporting Croydon residents with Universal Credit claims. Started in October 2019, the service offers advice and support from the point of claim up to and including the Work Capability Assessment.

From one-off advice to ongoing support from the team, our Welfare Rights service is here to support with your Universal Credit Claim.

Through collaboration between National Mind and local Mind organisations, this project aims to achieve the following dual objectives:

  • To support people with mental health problems to navigate the Universal Credit system, to ensure they can access the income they’re entitled to; and
  • To gather data and insight to inform and strengthen Mind’s national campaigning efforts to make the benefits system work for those it services.

How to access support?

Referrals or advice can be sought by leaving a message at 020 8763 2037, or by emailing universalcredit@mindincroydon.org.uk.

Please note that we do not operate a drop in service for this project.